Any product may be returned in new re-saleable condition within 30 days by prepaid freight or postage for exchange or full refund less shipping costs. you must call 888-787-9991 for a return authorization number prior to returning your item. any packages without magefesa usa ran (return authorization numbers) will be refused. returns must still be in brand new condition and have all the packaging and original contents included. no credit will be given for items returned after 30 days or not in new re-saleable condition with all packing material included. returns without authorization will only be refunded merchandise charges and will be charged a minimum re-stoking fee of $15.00 or up to, but not limited to 35%. shipping is not refundable.
Placing an order on our web site signifies that you agree to the following return conditions:
Products may be returned within 30 days of shipment by prepaid freight or postage. credit will be given to the original billing account. any gift item shipped from magefesa usa may be returned by the gift recipient for a merchandise credit that can be used on a future magefesa usa order. refund checks are not available for gift returns. in order to return any item you must call us at 888-787-9991 to obtain a return authorization number. any packages without return authorization numbers will be refused.
If you return your order without exchange, you will be charged shipping (if package was shipped under a free shipping promotion, you will be responsible for the actual delivery and return shipping fees incurred), and a minimum restocking fee of $15.00 or up to, but not limited to 35%.
By using our site you agree not to dispute the charges for returned items.
Shipping costs will not be refunded unless we shipped an incorrect item or an error was made on our part. we will pay for the shipping back to you on a replacement for a defective item.
Please clearly mark the return authorization number on the outside of your return. please include a copy of your invoice and the form below. please clearly indicate the reason for your return. returns will not be processed without a return authorization number and documentation including order number, address, credit card number, expiration date and reason for return. | 
